If you are a UK student or employee and use an Android mobile device with NFC capabilities, you now have the option to download the Mobile ID, a digital version of your WildCard ID. There is a $20 fee to activate the Mobile ID and access will expire after four years. Email notification will be sent prior to the expiration date with instructions on the renewal process and a link to pay the $5 annual renewal fee.
Install your WildCard Mobile ID on your device before arriving on campus. It is your key to your residence hall, individual suite and dining plan on move-in day and the ID may require up to 24 hours to activate.
To allow your department to cover the cost of the Mobile ID, we will need a completed Employee Mobile ID Application filled out by your department. This will need to be delivered to our office or emailed to IDOffice@uky.edu.
Before getting started, be sure you have already installed multi-factor identification with Duo Mobile at go.uky.edu/DuoMobile.
The Mobile ID costs $20 for both students and employees and is valid for four years, with the expiration date aligned to the end of the fiscal year. After the four-year validity period, users must pay a $5 annual renewal fee to keep their Mobile ID active.
If you do not see the "Add to Phone" button, this means payment is still needed.
If you attempt to use the Mobile ID to access your room on the day that you set it up, it will fail on the first attempt. Please wait 60 seconds to try again and it should work. If you wait until the day after to use your Mobile ID, it should work on the first try.
Phone: 859-257-1378
Email: IDoffice@uky.edu
Business hours are Monday- Friday, 8 a.m. - 4:15 p.m. ET.
You will use the Mobile ID the same as you would any plastic debit or credit card. Simply tap the reader with your phone.
Your WildCard Mobile ID can be used on one device. You cannot use the WildCard Mobile ID on both iOS and Android devices at the same time.
WildCard Mobile ID credentials are supported on any NFC-enabled Android phone running Lolipop 5.0 or higher (most phones sold in the past five years). WildCard Mobile ID on wearable Android devices are not supported at this time.
You can use your WildCard Mobile ID via the GET app on one Android phone device using the same credentials.
If you have not enabled the "require device to unlock for use" setting, you do not need to authenticate via passcode, fingerprint, etc.
If you have enabled the "require device to unlock for use" setting, you will be required to authenticate via passcode, fingerprint, etc. each time you access your WildCard Mobile ID using the GET app.
Note: The "require device unlock for use" setting is turned off by default.
By default, the WildCard Mobile ID can be used without unlocking your Android phone, but the phone must be powered on and "awake" (display active).
You can change this setting by turning on "require device unlock for use." This allows WildCard Mobile ID to be used only when the phone is unlocked by accessing your WildCard Mobile ID in the GET app.
If your Mobile ID is not responding to the payment terminal, you may need to clear your cache and data. Follow these steps below:
You will be required to log in with your University of Kentucky linkblue credentials and DUO, your two-factor authorization, to add WildCard Mobile ID to your digital wallet.
Contact the WildCard ID Office during business hours (Monday - Friday, 8 a.m. - 4:15 p.m. ET) at 859-257-1378 to notify us and we can deactivate the card on the device. If you happen to find your phone later, the WildCard ID Office can reactivate the Mobile ID.
You will need to remove the Mobile ID from the old device before it will allow you to install it on another device. If the previous phone or watch is no longer accessible, you can still remove it from your Google account.
Option A. You must first remove your WildCard Mobile ID from your old device. Once removed, you can add it to your new device. Follow these steps to remove the Mobile ID from your old phone:
Option B. If the old phone or watch is no longer accessible, you can remove it through your Google account.
Once you’ve activated your Wildcard Mobile ID, it is stored on your device and you will still be able to use it even without network connectivity. If you are having any difficulty using your WildCard Mobile ID to complete a transaction, report any issues to the WildCard ID Office at IDoffice@uky.edu or call 859-257-1378 for assistance.
If you are having any difficulty using your WildCard Mobile ID to complete a transaction, contact the WildCard ID office at 859-257-1378 or IDoffice@uky.edu.
WildCard ID office hours are Monday - Friday from 8 a.m. - 4:15 p.m. ET.
Yes, an approved photo is required for activation. Instructions and photography guidelines can be found here.
No, the mobile ID is now available to all students, faculty, and staff as long as they meet all device and software requirements.
No, you cannot use your WildCard Mobile ID at off-campus merchants.
Contact the WildCard ID Office at 859-257-1378 or email IDoffice@uky.edu. Business hours are Monday - Friday from 8:00 a.m. - 4:15 p.m. ET. The WildCard Mobile ID Disclosure Statement can be found at go.uky.edu/WildCardMobile.
View complete Terms and Conditions.