UK students and employees can digitally access their WildCard ID using their iPhone (version 6S or higher) or from their Apple Watch. Your WildCard Mobile ID will expire after four years. Email notification will be sent prior to the expiration date with instructions on the renewal process and a link to pay the $5 annual renewal fee.
Install your WildCard Mobile ID on your device before arriving on campus. It is your key to your residence hall, individual suite and dining plan on move-in day and the ID may require up to 24 hours to activate.
To allow your department to cover the cost of the Mobile ID, we will need a completed Employee Mobile ID Application filled out by your department. This will need to be delivered to our office or emailed to IDOffice@uky.edu.
Before getting started, be sure you have already installed multi-factor identification with Duo Mobile at go.uky.edu/DuoMobile.
The Mobile ID costs $20 for both students and employees and is valid for four years, with the expiration date aligned to the end of the fiscal year. After the four-year validity period, users must pay a $5 annual renewal fee to keep their Mobile ID active.
If the “Add to Apple Wallet” button does not appear in the GET app, this means payment is still needed.
If you attempt to use the Mobile ID to access your room on the day that you set it up, it will fail on the first attempt. Please wait 60 seconds to try again and it should work. If you wait until the day after to use your Mobile ID, it should work on the first try.
Phone: 859-257-1378
Email: IDoffice@uky.edu
Business hours are Monday- Friday, 8 a.m. - 4:15 p.m. ET.
You will use the Mobile ID the same as you would any plastic debit or credit card. Simply tap the reader with your phone or watch.
If the "add to Apple Wallet" button does not appear in the GET app, this means payment is still needed. Pay your activation fee at go.uky.edu/ID-Payment.
If you have already submitted payment and continue to experience issues, please contact the WildCard ID office at:
Phone: 859-257-1378
Email: IDoffice@uky.edu
Business hours are Monday - Friday, 8 a.m. - 4:15 p.m. ET.
You can use your WildCard Mobile ID card on up to two devices (one iPhone and one Apple Watch) that are signed into iCloud with the same Apple ID.
Express Mode is a default setting that allows you to double tap the side button (without using a passcode/Face ID) to view the cards in your Apple Wallet. In Express Mode, your Mobile ID will not be displayed with other cards in your Apple Wallet for security reasons. However, you can still “tap” the Mobile ID on the reader without unlocking your iPhone. If you are already using Express Mode, you do not need to do anything.
If you have disabled Express Mode on your iPhone, you will have to authenticate each time you access your phone. This is a user security preference.
Express Mode (iPhone 6S or later) is enabled on your device by default, allowing you to double-tap your phone’s side button (without using a passcode/Face ID) to view the cards in your Apple Wallet. In Express Mode, your Mobile ID will not be displayed with other cards in your Apple Wallet for security reasons. However, you can still “tap” the Mobile ID on the reader without unlocking your iPhone. If you are already using Express Mode, you do not need to do anything.
If you have disabled Express Mode on your iPhone, you will have to authenticate each time you access your phone. This is a user security preference.
First, you should use Find My iPhone to suspend or deactivate your WildCard Mobile ID in Apple Wallet. Instructions for Lost/Found Apple devices and Find My iPhone are located at: support.apple.com/en-us/HT201472
Contact the WildCard ID Office during business hours (Monday - Friday, 8 a.m. - 4:15 p.m. ET) at 859-257-1378 to notify us and we can deactivate the card in the Wallet for that device. If you happen to find your phone or watch later, the WildCard ID Office can reactivate the Mobile ID.
On iPhone XS, XS Max, XR and more recently, Express Mode with power reserve, is available for up to five hours after the device's battery needs to be changed.
Once you’ve activated your Wildcard Mobile ID, it is stored on your device and you will still be able to use it even without network connectivity. If you are having any difficulty using your WildCard Mobile ID to complete a transaction, report any issues to the WildCard ID Office at IDoffice@uky.edu or call 859-257-1378 for assistance.
Instructions to verify and/or update your Apple Watch can be found at support.apple.com/en-us/HT204641.
Instructions can be found at:
Yes, an approved photo is required for activation. Instructions and photography guidelines can be found here.
No, the Mobile ID is now available to all students, faculty, and staff as long as they meet all device and software requirements.
No, you cannot use your WildCard Mobile ID at off-campus merchants.
Contact the WildCard ID Office at 859-257-1378 or email IDoffice@uky.edu. Business hours are Monday - Friday from 8:00 a.m. - 4:15 p.m. ET. The WildCard Mobile ID Disclosure Statement can be found at go.uky.edu/WildCardMobile.
View complete Terms and Conditions.